Terms of Service and Privacy Policy
- “Company” means Bangkok Automatch Co., Ltd.
- “Service User” means the user of the services provided by the Company under this service request/contract.
- “User” means any person who is an employee, agent, or recipient of services from the Service User.
- “Customer” means any person who is a customer of the Service User.
- “Service” means the right to use the Ursa Shop program provided by the Company to the Service User under this service contract.
Terms of Service
The parties agree that the use of services under this service request/contract shall be in accordance with the following terms and conditions:
Clause 1. Definitions
In this service request/contract, unless the context otherwise requires:
“Service Fee” means the fee for the right to use the Ursa Shop program, fees, expenses, or other service fees that the Service User requests from the Company, calculated at the agreed rate.
Clause 2. Acceptance of Terms and Conditions
(1) All Service Users must use the services in accordance with the terms specified in the Terms and Conditions. Service Users cannot use the services unless they agree to the Terms and Conditions. Such acceptance is complete and irrevocable.
(2) In the case of additional terms and conditions for the services, the Service Users must also comply with those additional terms and conditions in the same manner as these Terms and Conditions.
Clause 3. Amendments to the Terms and Conditions
The Company reserves the right to amend, modify, add, or subtract any of the terms and conditions of service specified here. The Service Users have the responsibility to regularly follow such amendments, and if after the amendments the Service Users continue to use the services, it is deemed that the Service Users have read, understood, and accepted the amended terms and conditions without any reservation. The Service Users cannot claim ignorance of the amendments as an excuse for violating the Terms and Conditions.
Clause 4. Registration
(1) To fully utilize the Company's services, Service Users can register as members according to the method specified by the Company in the services. However, the Company reserves the right to reject membership registration of certain Service Users, and the Company has the right to cancel membership or suspend the services of the Service Users at any time in the event of a violation of the Terms and Conditions of Service or if the Service Users buy, sell, exchange, or transfer their membership accounts to others.
(2) The Company does not provide services to children under the age of 13, previously disqualified members, or other cases at the Company's discretion. If the Company finds that individuals with such deficiencies violate the services, the Company has the right to cancel membership registration or suspend the services at any time.
Clause 5. Rights, Duties, and Responsibilities of the Company
(1) The Company reserves the right to amend and change the terms or conditions of service, as well as service rates, and any other changes made according to lawful orders or by the rights holder granting the Company the right to provide services, without prior notice to the Service Users. The parties agree that the Company is not liable for any changes made. If the Service Users continue to use the services after the Company has amended the Terms of Service, it is deemed that the Service Users accept the amended Terms of Service.
(2) In the event of a service disruption preventing the Service Users from using the services normally, the Company will take steps to restore normal service as soon as possible.
(3) The Company will exercise reasonable caution in providing services under this contract but will not be responsible for interruptions caused by power outages, force majeure, natural disasters, or other events beyond the Company's control.
(4) The Company will not disclose personally identifiable information of the Service Users to third parties without the Service Users' consent, except as required by law, such as court orders or special laws in abnormal situations.
(5) The Company has the right to use the data provided by the Service Users as part of this service, other services, or other processes of the Company or its affiliated businesses, without violating the privacy rights of the Service Users. For example, the Company may use such data for market research, SMEs business performance research, preparing information for marketing benefits, and communicating images or related content, which may benefit the Service Users.
(6) The Company may delete all or part of the data if it finds content contrary to the Company's objectives.
(7) The Company may terminate the services if it finds that the Service Users engage in activities contrary to the Company's objectives, such as gambling, disseminating false content, media showing irresponsibility to society, inciting conflicts, selling the wrong type of products, including exaggerated advertising.
(8) The Company reserves the right to change or terminate all or part of the services at its discretion at any time without prior notice to the Service Users.
Clause 6. Rights, Duties, and Responsibilities of the Service User
(1) The Service User must use the services under this service contract for themselves or in their regular business operations and must not provide the services to others, except when proving that it is for their customers in their regular business operations.
(2) The Service User must not use the services under this service contract in a manner that disrupts public order or morals and must not engage in any unlawful actions, regulations, orders, or government announcements, whether currently in effect or in the future. If the services are used unlawfully or disrupt public order, it is deemed that the Company has no part in or has not supported such actions.
(3) The Service User must not use the services to violate, insult, or defame the nation, religion, or monarchy.
(4) The Service User must not use the services to send or write obscene, indecent, defamatory, insinuating, threatening, or slanderous messages to other service members or third parties.
(5) The Service User agrees not to copy, reproduce, or modify any part or all of the computer programs provided, in any case, without prior written consent from the Company.
(6) The Service User must not engage in any actions that violate or are likely to violate copyrights, trademarks, patents, trade secrets, or other intellectual property rights, regardless of intent.
(7) The Service User agrees to provide assistance and cooperation to the Company according to the terms and conditions of this service contract. Delays or failure to provide assistance or cooperation by the Service User may release the Company from liability or service duties to the extent that such delays or failures affect the Company.
(8) In the event that the Service User fails to comply with this service contract, in whole or in part, and causes any damage, the Service User must fully compensate the Company for any damages incurred (if any).
(9) The Service User agrees and accepts that they own or have the right to use the data recorded in the database and are responsible for the data entered into the Company's services.
(10) All content or data that is part of the services under this contract is protected by intellectual property law, with the Company or third parties owning all intellectual property rights. The Service User may use such content or data solely for service purposes and must not reproduce the content or data for other purposes.
(11) The Service User must not engage in any actions that violate or are likely to violate copyrights, trademarks, patents, trade secrets, or other intellectual property rights, regardless of intent.
(12) The Service User agrees to keep their username and password confidential. If the Service User or User provides or allows others to use their personal information and/or username and password for any actions, the Service User accepts and acknowledges that such actions are considered the Service User's own actions and are legally binding on the Service User.
(13) If the Service User or User uses their rights in a manner that causes damage to other service users or the Company, the Service User agrees to fully compensate for the damages incurred.
Clause 7. Service Fees
(1) The Service User agrees to pay the service fees under the specified conditions within the specified time, such as paying the service fees in advance.
(2) The Service User agrees that when the service period under this service contract expires, the service period will be extended for the same duration as the original period specified in this service contract, unless either party does not wish to extend the service period. The Service User can use the services until the end of the current service period.
(3) The Service User can cancel the services by notifying the Company in writing at least 1 month in advance if they do not wish to use the services voluntarily.
Clause 8. Temporary Service Suspension
(1) In case of necessity, the Company has the right to temporarily suspend the services, in whole or in part, by notifying the Service Users at least 1 day in advance.
(2) In the following cases, the Company can exercise the right to suspend the services without prior notice:
Clause 9. Service Termination
The Company has the right to terminate the services in the following cases:
(1) The Service User has deceased or the legal entity has dissolved.
(2) The Company has reasonable grounds to believe that the Service User has fraudulent behavior in using the services or is using the services unlawfully or in violation of the prohibitions in these terms and conditions.
(3) The Company has reasonable grounds to believe that the Service User's use of the services adversely affects the Company, other Service Users, or the service system under this contract.
(4) The Company cannot provide the services due to reasons beyond the Company's control.
(5) Termination by law provision.
(6) The Company can delete the Service User's company information, user account, or any data that has not been used for 1 year or more from the last usage date without prior notice to the Service User.
Clause 10. Connection with the Ursa Car Application
(1) The Service Users can open a shop in Ursa Car for business purposes.
(2) The Service Users authorize the publication of their information on the Ursa Car application. The Company will publish only the necessary information for display and public dissemination, such as name, address, location, phone-fax number, email, operating hours, shop image, rating scores, review history, etc.
(3) The Service Users authorize sharing their customers' car repair history information with the customers through the Ursa Car application. This also includes allowing customers to share their car repair history with others.
(4) Sharing customers' car repair history information with the customers through the Ursa Car application is done by the Service Users themselves. Therefore, if any issues or damages occur later, the Service Users are fully responsible for the damages.
(5) The Service Users authorize customers to rate the repairs and review the repair results.
(6) In case of negative reviews, which may require the Company's intervention to resolve the issues, the Service Users agree to cooperate fully and promptly with the Company to resolve the issues.
(7) The Service Users certify that they will not present any false statements, images, video clips, or content. The Service Users will not provide false information or mislead others. If the Service Users breach this certification, the Company reserves the right to suspend the services and has the right to immediately delete the conflicting information from the system.
(8) The Service Users accept that the Company may inspect and delete any content (including business names, addresses, phone numbers, fax numbers, images), reviews (comments, scores, images, likes/dislikes), posts, broadcasts (advertisements), or other information on the Ursa Car application at its sole discretion. The Company's decision on the information on the Ursa Car application is final.
Clause 11. Miscellaneous Agreements
(1) The Service Users acknowledge and accept that any delay or omission in exercising the Company's rights under the law or this service request/contract does not constitute a waiver or consent to the breach of the contract by the Service Users.
(2) When the effects of this contract are terminated for any reason, the Company can delete the data entered by the Service Users into the database.
(3) These terms of service are governed by Thai law, regardless of the rules or provisions regarding choice of law or conflicts of laws, and the courts of the Kingdom of Thailand have jurisdiction to adjudicate any disputes arising under these terms of service.
Terms of Service
The Terms and Conditions of Service presented here (hereinafter referred to as the "Terms and Conditions") represent the terms between Bangkok Automatch Co., Ltd. (hereinafter referred to as the "Company") and the service users (hereinafter referred to as the "Service Users") who use the services of the Ursa Car application (hereinafter referred to as the "Application") regarding any services or features.
Clause 1. Definitions
The following terms and phrases shall have the meanings as defined below when used in the Terms and Conditions.
"Content" means data such as text, audio files, music, images, videos, software, programs, computer codes, and similar items that can be accessed or transmitted through the services by either the Company or the Service Users, including additional terms and conditions related to the services issued or transmitted through the services by the Company.
Clause 2. Acceptance of Terms and Conditions
(1) All Service Users must use the services in accordance with the terms specified in the Terms and Conditions. Service Users cannot use the services unless they agree to the Terms and Conditions. Such acceptance is complete and irrevocable.
(2) In the case of additional terms and conditions for the services, the Service Users must also comply with those additional terms and conditions in the same manner as these Terms and Conditions.
Clause 3. Amendments to the Terms and Conditions
The Company reserves the right to amend, modify, add, or subtract any of the terms and conditions of service specified here. The Service Users have the responsibility to regularly follow such amendments, and if after the amendments the Service Users continue to use the Application services, it is deemed that the Service Users have read, understood, and accepted the amended Terms and Conditions without any reservation. The Service Users cannot claim ignorance of the amendments as an excuse for violating the Terms and Conditions.
Clause 4. Service User Accounts
(1) To fully utilize the Company's Application services, Service Users can register as members according to the method specified by the Company. However, the Company reserves the right to reject membership registration of certain Service Users at its discretion.
(2) When Service Users provide information about themselves to the Company, the Service Users must provide true, accurate, and complete information while using the services and keep such information updated at all times.
(3) Each account in the Application is for individual use only and belongs solely to the account owner. Service Users cannot transfer or lend their account to others.
(4) The Company may suspend or delete Service User accounts without prior notice to the Service Users, such as in cases where the Company deems that the Service Users are violating laws or have violated the Terms and Conditions, or for accounts that have not been activated for 1 year or more since the last activation date.
Clause 5. Protection of Personal Information
The Company prioritizes the privacy of Service Users. The Company promises to exercise the highest level of care and attention regarding the security measures for any information of the Service Users to prevent loss, unauthorized access, use, alteration, correction, or disclosure of personal information.
Clause 6. Provision of Services
(1) The Company allows the Service Users to use the content provided by the Company solely for the purpose of using the services and strictly prohibits the transfer or redistribution of such content.
(2) The Service Users acknowledge that the Company may inspect, modify, and delete any content (including business names, addresses, phone numbers, fax numbers, distances, ratings, images) or reviews (comments, ratings, images, likes/dislikes) or other information on the Application solely at its discretion. The Company's decision on the Application's content is final.
(3) The Service Users certify that they will not present any false statements, images, video clips, or content. The Service Users will not provide false information or mislead others. If the Service Users breach this certification, the Company reserves the right to suspend the services and has the right to immediately delete conflicting information from the system.
(4) If the Service Users purchase advertisements, other products, or online services through the Application, the Service Users agree, acknowledge, and consent to the Company collecting billing information, phone numbers, and credit card information. This information will be shared with third-party companies that provide billing processing services (such as banks, credit card issuers, or mobile phone service providers). The Service Users' important information (such as credit card numbers) will be securely protected.
(5) The Company may transfer the rights to use information in the Application to its parent company, subsidiaries, joint ventures, or other partner companies under conditions to be specified in the future.
(6) The Company reserves the right to modify or terminate all or part of the services at its discretion at any time without prior notice to the Service Users.
Clause 7. Limitations
The Service Users agree and accept that they will use this application for lawful purposes and in accordance with the terms and conditions specified herein only. However, the Service Users must not engage in the following activities when using the services:
(1) Activities that violate laws, court judgments, resolutions, court orders, or legally binding administrative measures.
(2) Activities that may disturb public order or good morals.
(3) Activities that infringe on intellectual property rights, such as copyrights, trademarks, and patents; reputation, privacy, and all other rights of the Company and/or third parties granted by law or contract.
(4) Activities that display or transmit violent or sexual expressions; expressions that lead to discrimination by race, nationality, belief, gender, social status, family origin, and others; expressions that incite or promote suicide, self-harm, or drug abuse; or antisocial expressions containing antisocial content that causes discomfort to others.
(5) Activities that may mislead others about the Company and/or third parties or intentionally spread false information.
(6) Activities that exchange the right to use content for cash, property, or other economic benefits without the Company's authorization.
(7) Activities that use the services for sales, marketing, advertising, solicitation, or other commercial purposes (except for purposes approved by the Company); activities that use the services for sexual or obscene acts; activities that use the services for meeting individuals for sexual encounters; activities that use the services for harassment or defamation of other users; or activities that use the services for purposes other than the intended purposes of the services.
(8) Activities that lead to the collection, disclosure, or provision of personal information of others; registered information, user history, or similar information unlawfully or inappropriately.
Clause 8. User Responsibilities
(1) The Service Users must use the services at their own risk and be solely responsible for their actions and the consequences of their actions on the services.
(2) The Company may take necessary and appropriate measures if it finds that any Service User is using the services in violation of the Terms and Conditions. However, the Company is not responsible for correcting or preventing such violations for the Service Users or others.
(3) In the event of loss/damage to the Company resulting from the Service Users' violation of applicable laws or the Terms and Conditions while using the services, whether directly or indirectly, the Service Users must compensate the Company immediately upon request.
Clause 9. Limitation of Liability
(1) The Company disclaims liability for damages arising from the import, creation, dissemination, or other actions of the Service Users. The Service Users waive their right to hold the Company liable for any such damages.
(2) The Company does not guarantee the accuracy of any information, whether it is the Company's information or information created by members. However, if the Company is notified by relevant parties or third parties that the information appearing on the application may cause harm to others, whether directly or indirectly, the Company reserves the right to reasonably consider the matter on a case-by-case basis, which may lead to the suspension of the dissemination of such information, whether temporarily or permanently, as deemed appropriate. The members who created such information remain responsible for the damages as usual.
(3) The Company's limitation of liability also includes errors in service provision, articles, data transmission, or any actions of the Company, the Company's business partners, co-service providers, or other internet users.
Clause 10. Dispute Resolution Policy
The Service Users acknowledge that the content provided on this application is processed automatically by computer systems, beyond the control of the Company's directors and executives. The Company cannot review all content, messages, images, musical works, or movies.
To resolve any disputes that may arise from the provision of services on this application, if the Service Users encounter problems or suffer damage from any messages, content, or services, including rights violations and intellectual property rights violations appearing on the Company's application, the Company has the following dispute resolution policy:
(1) The aggrieved party must clearly notify the Company's staff in writing at the address below, specifying the following details:
(2) The Service Users must notify the aforementioned complaints and/or suggestions by contacting Bangkok Automatch Co., Ltd., 56 Maitreejitr Rd., Pom Prap, Pom Prap Sattru Phai, Bangkok 10100, Phone: 0-2369-3838 ext. 410, Email: admin@ursaapp.com
(3) After receiving the complaints, the Company will contact the relevant parties and notify the Company's managing director or authorized person. The Company will resolve the issue within 15 working days from the date of receiving the written notification from the Service Users with the content specified above. During the resolution process, the Service Users agree not to take legal action, whether civil and/or criminal, against the Company, as the Company needs time to verify and investigate additional facts, and the Service Users waive their right to take legal action against the Company.
Clause 11. Removal or Suspension of Content According to the Computer Crime Act B.E. 2550
In the event that the Service Users find that the Company disseminates illegal content according to Section 14 of the Computer Crime Act B.E. 2550, the Service Users may notify the Company to request the suspension or removal of such illegal content by the following methods:
(1) File a police report as evidence to the investigating officer, detailing the illegal dissemination of content according to Section 14 of the Computer Crime Act B.E. 2550, the Company's details, and the damage caused to the Service Users or third parties, along with documents showing the illegal actions and related documents to the investigating officer.
(2) Notify the details of the illegal dissemination of content according to Section 14 of the Computer Crime Act B.E. 2550 to the Company by filling in the Company's specified form and submitting documents showing the illegal actions and related documents to the Company by registered mail to Bangkok Automatch Co., Ltd., 56 Maitreejitr Rd., Pom Prap, Pom Prap Sattru Phai, Bangkok 10100.
Upon receiving the complaints and related documents, the Company will:
(1) Remove or modify the content to prevent further dissemination as soon as possible.
(2) Make a copy of the complaint and its details and send it to the relevant Service Users under the Company's supervision.
(3) Suspend the dissemination of such content as quickly as possible based on the appropriateness and the nature of each type of service, but no later than 15 working days from the date of receiving the complaint, or another appropriate period to remedy the damage and stop the illegal actions as quickly as possible.
Once the Company has completed the above actions, the Service Users agree to waive all legal defenses against the Company and release the Company from all legal liabilities.
Clause 12. Compensation for Damages
The Service Users agree and accept that they will cooperate fully with the Company in taking actions to resolve and settle issues arising from breach of contract, violation, or other legal issues with the Company. They also agree to protect the Company, its directors, executives, or employees, or its affiliates from being sued or claimed for damages by third parties.
For damages caused to the application, the Company, or its directors due to the actions of the Service Users, the Company has the right to claim damages from the Service Users based on the actual expenses incurred by the Company for remedying, repairing, rebuilding, compensating, or taking any other actions to compensate for the Company's damages. The Service Users must fully compensate for the damages within the time specified by the Company. If the Service Users fail to compensate for the damages within the specified time, the Company has the right to charge default interest on the principal amount at the rate specified by law.
However, even if the damage is caused by third parties, the damage could not have occurred without the cooperation, assistance, support, or negligence of the Service Users. The Service Users must be liable for the damages caused to the Company jointly with the person who violated the Company as joint debtors.
Clause 13. Governing Law and Jurisdiction
These terms of service are governed by Thai law, regardless of the rules or provisions regarding choice of law or conflicts of laws, and the courts of the Kingdom of Thailand have jurisdiction to adjudicate any disputes arising under these terms of service.
Privacy Policy
By contacting the website or registering for services with ursaapp.com, you agree to be bound by this policy in all respects.
1. Collection of Personal Information
Ursaapp.com provides software with international-level efficiency that helps business owners and accounting consultants quickly and securely monitor financial and accounting statuses. To facilitate this service, ursaapp.com needs to collect personal information from you, such as name, occupation, ID card number, address, workplace, postal code, phone number, email, tax information, accounting and financial information, trade registration information, credit card information, and more.
2. Ursaapp.com will collect your personal information when
- 2.1 You register for services.
- 2.2 You contact the support team.
- 2.3 You visit the website. You have the right not to provide your personal information to ursaapp.com, but doing so means you will not be able to use any of ursaapp.com's services.
3. Consent to Use Your Personal Information
- 3.1 By registering for any ursaapp.com service, you consent to ursaapp.com collecting and using your information for the purpose of providing services as specified in the Terms of Service and this Privacy Policy only.
- 3.2 Ursaapp.com will use your personal information for the following benefits:
4. Your Responsibility to Maintain Password Confidentiality
To help ursaapp.com achieve its objective of protecting your personal information, you are responsible for keeping your password confidential. You must notify ursaapp.com immediately if you discover or become aware that your password is being used without authorization.
5. Collection of Personal Information of Third Parties
If you provide information about third parties to ursaapp.com, you warrant that you have the right to do so or have explicit permission from the data owners to do so. You authorize ursaapp.com to store, use, and copy such information within the scope specified in this Privacy Policy. You are responsible for informing third parties about this action and the ursaapp.com Privacy Policy. Ursaapp.com is not liable to third parties and has no obligation to inform third parties of this action.
6. Disclosure of Personal Information
- Your confidentiality and personal information are of utmost importance. Ursaapp.com will not disclose your confidentiality or personal information to third parties or any other organization for any purpose except:
7. Collection and Use of Non-Personal Information
- By registering for ursaapp.com services, you authorize ursaapp.com to access and use your non-personal information for the following purposes:
8. Storage of Your Data in Overseas Cloud Databases
- Ursaapp.com uses Cloud services, a leading provider of world-class database systems, to store personal information and other data of service users. Therefore, by registering for ursaapp.com services, you accept that your data will be stored in Cloud databases located overseas.
9. Standards for Personal Data Protection
- Ursaapp.com strictly adheres to security standards to protect against damage or unauthorized access to your personal data. Ursaapp.com uses international standard Cloud databases, which provide security measures equivalent to global standards. The website uses SSL encryption to secure data transmission between the website and the database.
Cookie Policy
When you visit ursaapp.com, information related to your visit will be stored in the form of cookies. This Cookie Policy explains the meaning, function, purpose, as well as the deletion and refusal of cookie storage for your privacy. By accessing this website, you permit us to use cookies according to the details of this Cookie Policy as follows.
What are cookies?
Cookies are small files used to store website usage data, which record information on your computer or communication device through the web browser while you are on our website. We use cookies on this website to store and record data such as website usage information, storing and remembering previous login data, etc. Using cookies will not harm your computer.
How do we use cookies?
- The Company collects website visit data from every visitor through cookies or similar technology. The Company uses cookies to enhance the efficiency of accessing the Company's services via the Internet, including improving the efficiency of using the Company's Internet services to create an experience and satisfaction for you. Cookies are used for the following cases:
- 1. To enable personal data owners to continuously sign in to their accounts on the Company's website.
- 2. To study the website usage behavior of personal data owners to improve the Company's digital services, making them more accessible, faster, and more efficient.
Types of cookies used
- Ursaapp.com uses the following cookies:
- 1. Required Cookies – These are necessary to enable the core functions of the website. These cookies help ensure a seamless experience on the website, such as remembering logins and information you have provided on the website.
- 2. Functionality Cookies – These cookies recognize you when you return to the website, allowing the Company to customize content for you, adjust the website to meet your needs, and remember your settings, such as language, region, or font size you use on the website.
- 3. Analytical and Performance Cookies – These cookies help the Company measure performance, such as processing the number of pages you visit and the characteristics of user groups. This information is used to analyze user behavior patterns.
Managing cookies
- If you do not wish to have your data collected through cookies, you can delete or refuse cookies. Please note that disabling or removing cookies may cause some features of the website to not function as intended, such as you may not be able to access certain parts of the website.
- You can delete and refuse cookies by following the instructions provided in each web browser you use through the following links:
Changes to the Cookie Policy
This Cookie Policy may be updated occasionally to comply with regulations. Therefore, we recommend that you check to ensure you understand the changes in the terms.